Get in touch
Contact
Have a question about the product, an order or the A.G.E. Creator programme? Get in touch — we usually reply within one working day.
Write to us
Creators
Applying to the A.G.E. Creator programme, terms of cooperation and marketing materials.
Before you write
Most questions about delivery, payment and returns are answered by the FAQ.
For a question about an order, please give us its number.
Operator
FutureStack s.r.o.
Bělehradská 858/23, Vinohrady
120 00 Prague 2
Czech Republic
Office
Sokolovská 136a
186 00 Prague 8
Please arrange your visit in advance by e-mail.
Company ID: 23611430
The company is registered in the Commercial Register kept by the Municipal Court in Prague, incorporated on 18 August 2025.
We are not VAT registered — the prices shown are final.
The official distributor of A.G.E. Elements for the Czech Republic. The product is manufactured by A.G.E.Elements GmbH.
Complaints and returns
When buying at a distance you have a statutory 14 days from receiving the goods to withdraw from the contract without giving a reason. We handle both complaints and withdrawals at info@age-elements.cz — send us the order number and what the complaint concerns, and we will get back to you with the next steps.
The Czech Trade Inspection Authority is the competent body for the out-of-court settlement of consumer disputes (adr.coi.cz); the European platform for online dispute resolution.
Please send goods for return to the company’s registered address given above. You will find the detailed procedure in the terms and conditions.