
Help
Questions and answers
Everything you want to know about the product, ordering, the regular subscription and the A.G.E. Creator programme — in one place.
01 · Product and use
About the product and its use
How long before I notice the first effects?
It is individual — it depends on age, lifestyle and your starting point. A food supplement is not a medicine and we neither may nor wish to promise any specific effects. Regular use is what makes sense: we recommend giving the formulation at least two to three months of daily use. What the individual substances do and why they are in the formulation is described on the page Research and for each ingredient on the page Ingredients.
I am only twenty — does this make any sense for me?
That is exactly why there is the formulation A.G.E. 20+, designed for roughly the 20 to 40 life stage: a complete base of vitamins and minerals that are often lacking in an ordinary diet, plus a component focused on the years when you go full throttle. It is not a “product for older people”; it is nutrition that matches your stage of life.
Why is the daily dose a powder rather than tablets?
For two reasons. Dissolved powder is easier for the body to absorb — it does not have to wait for a tablet coating to break down, and the dose comes with no capsule shells, binders or extra fillers. And a single 13 g daily dose holds more than 40 active substances in meaningful amounts, which in tablet form would mean a handful of capsules a day. You simply stir the powder into water and have everything in one glass.
Does the product have side effects?
The composition is vegan, free of artificial additives and laboratory tested; the amounts of the individual substances stay within safe levels for daily use. Even so: do not take it together with other supplements containing zinc, and if you take blood-thinning medication, consult your doctor about products containing vitamin K. The product is not intended for children and adolescents under 18, or for pregnant and breastfeeding women. If you have health problems or take medication, consult your doctor before starting.
What happens if I stop taking it?
Nothing dramatic. A.G.E. Elements supplements an ordinary diet — it isn’t habit-forming and your body doesn’t “get used to it”. If you stop, you simply go back to getting nutrients from your normal diet. You can come back at any time; the formulations and prices are still on the website.
How do I know which formulation to choose?
By age. A.G.E. 20+ is for a dynamic period full of challenges, 40+ for the years when work, family and responsibility all come at once, 60+ for the years when you want to stay on the move. Age is only a guide, though: if the description of another formula suits you, choose that one. The vitamin and mineral base is the same in all three. You will find a comparison on the page Products.
Is the composition vegan, and how many ingredients does it contain?
Yes, the product is vegan — even the vitamin D3 comes from lichen. The formulation contains over 40 carefully selected ingredients; a full overview with a description of every substance is on the page Ingredients.
How and when should I take the dose?
You stir one scoop (13 g) into a glass of cold water — or into a smoothie or juice. Most people find the morning suits them, so the daily dose is out of the way at the start of the day, but it works at any time. What matters most is regularity: one dose every day.
What does it taste like?
Fresh and natural — the formulation is flavoured with peppermint extract and fruit powders, sweetened with erythritol and stevia, so without sugar. No artificial flavourings or colourings.
How should the product be stored?
In a closed jar, in a dry place and out of direct sunlight — which is why we add a jar free with the first order. Use by the date on the packaging and keep out of the reach of children.
Will it replace a varied diet?
No — and nobody serious would tell you otherwise. A food supplement is not a substitute for a varied, balanced diet and a healthy lifestyle. A.G.E. Elements is meant to supplement your diet where an ordinary menu falls short, not to replace it.
One glass a day. Over 40 active ingredients.
03 · Subscription
Subscription
Can I arrange a standing order without having to buy again each time?
Yes — that is exactly what the subscription is for. On the product you choose the “Monthly subscription” or “Quarterly subscription” option and, once the first order is confirmed, you need not do anything else: the goods arrive at the chosen interval by themselves. Details on the page How the subscription works.
How does the subscription work?
One monthly pack every month (with 20 % off), or three packs every three months (with 30 % off). You pay for the first shipment in advance by bank transfer, or cash on delivery. Every following shipment then arrives automatically and you receive the invoice by e-mail with 14 days to pay — nothing to order, nothing to keep an eye on. You can adjust, skip or cancel the subscription at any time, with no notice period.
What is the difference between the monthly and the quarterly subscription?
None in the contents — the product is always a monthly course. With the quarterly subscription you get three monthly packs in one shipment once every three months, and a bigger discount. As a one-off purchase you order one pack. You will find prices for all options in the price list.
Do I have to commit for a longer period?
No. You can cancel a subscription at any time without notice, and you can also buy the product as a one-off.
Do I get anything extra with my first order?
Yes. With the first order of any formulation we add a welcome kit — a jar, a scoop and a bottle — free of charge. You do not have to add them to the cart, we include them automatically.
What are the delivery and payment options?
We deliver via Zásilkovna to a pick-up point or to your address. You’ll see the shipping cost at checkout before you complete the order. You pay by bank transfer or cash on delivery. With a subscription you pay the first shipment by bank transfer or cash on delivery, and each following one by an emailed invoice due within 14 days.
Can I return the product?
Yes. When buying at a distance you have a statutory 14 days from receiving the goods to withdraw from the contract without giving a reason. An opened pack cannot be returned for hygiene reasons. You will find the detailed procedure in the terms and conditions.
No artificial additives. Vegan. Developed in Germany.
04 · Safety
Safety
Who is the product not suitable for?
It is not intended for children and adolescents under 18, or for pregnant and breastfeeding women.
What should I watch out for?
Do not take it together with other supplements containing zinc. If you take blood-thinning medication, consult your doctor about using products containing vitamin K. In general, consulting a doctor before starting is recommended.
05 · A.G.E. Creator programme
A.G.E. Creator programme
How do I become a Creator?
You fill in the application on the page A.G.E. Creator. Once approved you get your own account, a unique link and a discount code for your community.
What are the terms of cooperation?
You will find the full terms on the page A.G.E. Creator programme terms — 12 to 18 % of the first purchase and 10 % of every further purchase by the same customer, as long as you keep bringing in new people. On top of that, customers stay assigned to you permanently and you get product rewards. We are happy to fine-tune the details individually at info@age-elements.cz.
Did not find an answer?
Write to us
We usually reply within one working day. For a question about an order, please give us its number.
info@age-elements.cz